Privacy Policy

Below is listed our Privacy Policy for dealing with all confidential information about users of this website.

By visiting and/or using Custom Craft Shapes, you are accepting and agreeing to the following:

Personal Information

The information we collect about our users helps us to personalise and continually improve your experience at Custom Craft Shapes. We use the information to handle orders, deliver products and communicate with you about orders, or other necessary information. We also use the information given to maintain your account and to prevent fraud or abuse of our website. We may periodically send a promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone or mail. We may use the information to customise the website according to your interests.

Completing a purchase with us automatically adds you to our newsletter mailing list. You can unsubscribe from this at any time by clicking the "Unsubscribe" link at the bottom of any of our emails.

All information that we have stored about you is freely accessible to yourself and you may request details of this under the Data Protection Act 1998. Please contact us if you would like to do this.

Please note that we do not collect any credit/debit card details and no payment details are stored by ourselves.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Third Party Information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@customcraftshapes.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

When using third party payment providers, such as Paypal, for processing payments, the only information that is necessary for the payment is sent to the payment provider, allowing the processing of your purchase. None of your details, other than basket contents, name and address, are sent to the payment providers, and they disregard any sent information as soon as your payment has been processed.

We may include links to other websites. We hold no responsibility over the content of these websites. If you feel that a linked website is of an unacceptable nature, please contact us.

Notices And Revisions

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We will never change our policies and/or practices to make them less protective of any customer information collected in the past, without the consent of the affected customers.

If you have any concerns or questions regarding our Privacy Policy, please feel free to contact us and we will try to resolve the issue for you.